How long will it take to receive my order?

Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.

I never got my order, what to do?

Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

You can exchange an item with a higher-price item or the same item with a different size. See detailed policy here.

Shipping Policy

US-only Free standard shipping 5–7 business days

At Haul Days, we’re dedicated to providing fast, reliable, and convenient delivery for your purchases. Please review our policy below for details on processing, shipping times, and costs.

1. Shipping Destinations

We currently ship to addresses within the United States. International shipping is not available at this time.

2. Order Processing Time

Processing Time: Orders are typically processed within 1–3 business days after payment verification.
Business Days: Monday–Friday, excluding holidays.
Order Cut-off: Orders placed before 5:00 PM (EST) are processed the same business day; orders placed after 5:00 PM (EST) are processed the next business day.

3. Shipping Methods & Delivery Times

Standard Shipping: Estimated delivery within 5–7 business days after order processing.

4. Shipping Costs

Standard Shipping is FREE on all orders.

5. Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. Track your shipment via the link provided, directly on the carrier’s website, or on our tracking page.

6. Address Accuracy

Correct Address: Please confirm your shipping address at checkout. Haul Days is not responsible for shipments delivered to addresses entered incorrectly by customers.
Address Changes: To request a change after placing an order, please email support@hauldays.com or call +1 (505) 605-7350. We’ll do our best, but changes can’t be guaranteed once processing has begun.

7. Delivery Issues

Delayed Delivery: Delays may occur due to weather, carrier factors, or holidays.
Lost or Stolen Packages: Haul Days is not liable for packages after delivery is confirmed. We’ll provide tracking details to assist your investigation with the carrier.

8. Multiple Shipments

If your order contains multiple items, they may ship separately from different warehouses. You’ll receive individual tracking numbers for each shipment.

9. International Shipping

International shipping is currently unavailable. Please check back for future updates as we expand our destinations.

10. Shipping Restrictions

PO Boxes & APO/FPO: We ship to these addresses via USPS; delivery may require additional time.
Hazardous Items: Some products may have shipping restrictions based on federal, state, or local laws.

11. Order Cancellations

Before Shipping: Cancel within 24 hours of purchase for a full refund.
After Shipping: Orders cannot be canceled once shipped. Refer to our Return & Refund Policy for return instructions.