Open Roles
Customer Support Specialist
Remote (US)
Full-time
Customer Support
What you’ll do
- Deliver fast, friendly support via chat, email, and occasional phone.
- Own order-tracking, returns, and product questions end-to-end.
- Capture insights to help improve our help docs and policies.
What you’ll bring
- 1–2 years in e-commerce or customer service.
- Clear written communication; comfortable with macros and help desks.
- Availability across EST-friendly hours.
Logistics Coordinator
New York, NY (Hybrid)
Full-time
Operations
What you’ll do
- Coordinate inbound/outbound shipments and resolve carrier issues.
- Monitor SLAs; partner with warehouses to keep orders moving.
- Report on delivery performance and exceptions.
What you’ll bring
- Experience with parcel/LTL and carrier portals.
- Spreadsheet chops and an eye for process improvements.
E-commerce Operations Associate
Remote (US)
Full-time
Operations
What you’ll do
- Own order flow, inventory syncs, and SKU hygiene.
- QA product pages and support promo launches.
What you’ll bring
- Hands-on with Shopify (or similar) and CSV imports.
- Comfort working cross-functionally with support & marketing.
Content & Social Media Manager
Remote (US)
Full-time
Marketing
What you’ll do
- Plan and publish content across Instagram, TikTok, and email.
- Partner with creative to produce short-form video and UGC.
What you’ll bring
- Portfolio of brand social work with measurable results.
- Comfort editing video on mobile/desktop tools.
Product Photographer (Contract)
Albuquerque, NM (Hybrid)
Contract
Creative
What you’ll do
- Shoot crisp product and lifestyle imagery for PDPs and ads.
- Retouch and deliver web-ready assets.
What you’ll bring
- Portfolio of e-commerce product work.
- Ability to work on-site periodically for studio sessions.
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Life at Haul Days
Remote-first, team-focused
We collaborate across time zones with clear docs, async comms, and EST-friendly core hours.
Perks & growth
Competitive pay, employee discount, flexible time off, and support for learning & tools.
Customer-obsessed
We earn trust with fast, friendly help and keep improving based on real customer feedback.
Haul Days is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.