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Track your order.

Orders are typically processed within 1–3 business days (Mon–Fri, excluding holidays).

Standard Shipping is free on all orders. Delivery is usually 5–7 business days after processing.

See full details in our Shipping Policy.

Not yet—Haul Days currently ships within the United States only.

Contact us as soon as possible and we’ll try to help. Once processing begins, changes can’t be guaranteed.

Email support@hauldays.com or call +1 (505) 605-7350.

Returns are accepted for issue-related reasons only within 30 days of delivery — e.g., damaged/defective items, wrong item sent, not as described, or missing parts.

Not eligible: change-of-mind/buyer’s remorse and user-caused damage.

Return shipping is the customer’s responsibility unless the issue is due to our error or an approved carrier/warehouse claim that provides a prepaid label. Returns must go to the designated RMA address we provide.

For the fastest resolution, start in our Return Portal. Read the full policy: Return & Refund Policy.

Use our Return Portal to submit your request and upload required photos/video (issue detail, the shipping label, the SKU/Item No. on the package, and the outer carton). Keep all packaging until resolved.

If you can’t use the portal, contact us:

• Email: support@hauldays.com
• Phone/Text: +1 (505) 605-7350

Refunds are initiated within 3 business days after return receipt/verification or partner/claim confirmation. Your bank may take additional days to post the credit.

We don’t process exchanges. For issue cases, contact us to arrange a replacement or refund per the policy.

We do not provide a separate commercial/manufacturer warranty. Purchases are covered by our Return & Refund Policy and any rights under applicable consumer laws.

Email support@hauldays.com with your order number, a description of the issue, and photos/video. We’ll review and provide the next steps per the policy.

No—checkout as a guest or sign in to view order history and faster checkout.

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We accept major cards and the options shown at checkout. If you run into issues, contact us—we’re happy to help.

Possibly. Items may ship separately from different warehouses. You’ll get a tracking number for each shipment.

We restock popular items regularly. Check back soon or contact us about specific products.