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Track your order.

Orders are typically processed within 1–3 business days (Mon–Fri, excluding holidays).

Standard Shipping is free on all orders. Delivery is usually 5–7 business days after processing.

See full details in our Shipping Policy.

Not yet—Haul Days currently ships within the United States only.

Contact us as soon as possible and we’ll try to help. Once processing begins, changes can’t be guaranteed.

Email support@hauldays.com or call +1 (518) 760-0506.

Free returns within 30 days of delivery for issues like damaged/defective items, wrong item sent, not as described, quality issues, or missing parts. A prepaid return label is included in your package.

Not eligible: change-of-mind (don’t want/need/like), user damage, and items purchased on sale/clearance.

Read the full policy: Return & Refund Policy.

Contact Customer Support with your order number and photos if the item is damaged/incorrect.

• Email: support@hauldays.com
• Phone/Text: +1 (518) 760-0506

If the prepaid label is missing, we’ll email you a new one.

Refunds are initiated within 5 business days after your return is received and inspected. Your bank may take additional days to post the credit.

Please return the item for a refund and place a new order for the product you want.

All Haul Days products include a 12-month warranty against defects in materials, workmanship, and transit damage.

Exclusions: misuse, negligence, improper installation/handling, unauthorized modifications, pet damage, improper cleaning, or commercial use.

Email support@hauldays.com with your order number, a description of the issue, and photos/video. We’ll review and provide the next steps.

No—checkout as a guest or sign in to view order history and faster checkout.

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We accept major cards and the options shown at checkout. If you run into issues, contact us—we’re happy to help.

Possibly. Items may ship separately from different warehouses. You’ll get a tracking number for each shipment.

We restock popular items regularly. Check back soon or contact us about specific products.